FAQ.

  • Sage 200 Standard is a cloud-only, out-of-the-box ERP solution designed for businesses that need more advanced financials, stock control, and order processing than Sage 50. It provides a straightforward implementation but offers limited customisation and integration options. 

    Sage 200 Professional includes all the functionality of Standard but offers significantly greater flexibility. It can be deployed either in the cloud or on-premise and supports advanced customisation, integrations, and additional modules to meet more complex business requirements. 

    Professional also includes access to features such as: 

    • CRM integration  

    • Project Accounting  

    • Business Intelligence (BI) and advanced reporting  

    • Enhanced manufacturing and Bill of Materials (BOM) functionality  

    • Full multi-currency processing  

    • Batch and serial number traceability  

    • Up to 20 accounting periods  

    • Web Timesheets and Expenses  

    If your business requires bespoke workflows, advanced stock management, manufacturing capabilities, or integration with other systems, Sage 200 Professional is typically the preferred choice. For businesses seeking a standardised cloud ERP solution with lower complexity, Sage 200 Standard is often the ideal fit. 

    1. Whilst logged into Sage 200. Navigate to Accounting System Manager -> System Utilities Login Status or click on the tools (wheel) Icon on the top right of the screen and select the User Login Status 

    2. From the Disconnected Logins tab, select all users by holding down the shift key whilst selecting the first and last disconnected user from the list. 

    3. Click on Log Out. 

    4. Confirm Yes to the remove disconnect login prompt. 

    Please Note: You have now successfully removed all disconnect users from this Sage Company. You will need to repeat Steps 1-4 for each Sage company. 

  • For remote support, we use TeamViewer to quickly and securely connect to your device. Follow the instructions below to download and install TeamViewer on your Mac or Windows computer.

    Download and Install TeamViewer:

    For Windows:

    1. Click here to download TeamViewer for Windows.

    2. Once the download is complete, open the setup file.

    3. Follow the on-screen instructions to complete the installation.

    4. Once installed, open TeamViewer and provide your ID and password to our support team.

    For Mac:

    1. Click here to download TeamViewer for Mac.

    2. Open the downloaded .dmg file and double-click the TeamViewer installer.

    3. Follow the on-screen instructions to install TeamViewer.

    4. After installation, open TeamViewer and share your ID and password with our support team.

    Get Assistance Today

    Don't hesitate to reach out to us for any support needs. Our team is ready to assist you with expert guidance and efficient solutions to keep your business running smoothly.